Our mission is to improve the customer care experience to turn customers into loyal advocates.
Brian Starkman, a hospitality native got his start owning a wedding and event videography company with over 1000 events captured. This 20 plus year career brought him front and center to the world of service and witnessing the good, the bad and everything in between. Regardless of the business, his purpose has always been focused on the guest experience and to keep businesses thriving.
At the Starkman Standard, we will discuss your wants and needs for consulting. From there, we will curate a plan with the areas of your business that you feel need the most help. We will also make recommendations as to what areas would most benefit from our services.
It's simple, to better your customer experience. We are here for the micro effects of your establishment. Your company, like many, is spending countless amounts of money on marketing to bring in more customers. However if they are displeased with their experience, the issues never get dealt with and now you are sending these new people away just the same as the last round of guests.
Customer Service & Guest Experience
Workplace Culture & Client Relations
Operational & Service Improvements
Seamless Execution & Guest Satisfaction
Pre-Event Planning & Consulting
Customer Engagement & Sales Expertise
Brian@thestarkmanstandard.com (818) 571-6969 Los Angeles Available Worldwide
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